One record per email
Every booking, order and invoice joins the customer's record, matched on their email. No duplicates for the same person.
/ Customers
Every customer, one record.
Visits, notes, preferences and photos in one place, keyed to their email. When someone asks to be forgotten, you can erase them properly.
/ The problem
A regular sits down and you can't remember if it was a number two or a three last time. Their number is in your phone, their allergy is in a notebook, and their last three visits are in the old booking system. Then they email asking you to delete everything you hold on them.
/ How it works
History, tags and notes
See every past visit at a glance. Tag customers (regular, VIP, prefers Sam) and add notes and preferences you'll want next time.
Private photos, with consent
Add before-and-after photos and tag them to the customer, with their consent. Only you, your team and that customer can see them. They stay off your website unless the customer agrees.
Business accounts
Let a company, a care home or a regular corporate client pay on account. You invoice them later instead of taking payment each time.
A proper erase
When someone asks you to delete their information, erase them properly. You don't have to hunt through bookings and emails by hand.
Preferences that follow them
Record how each customer likes things: the person they ask for, the cut they always have, the time that suits them. It's there the next time they book.
What your customer sees
A business that remembers them. Their own photos, if you've taken any, and bookings that just work because their details are already there.
What you see
A record for each person with their visits, spend, tags, notes, preferences and photos. Open it from any booking before they arrive.
/ Trades that use it most
Every trade. Beauty salons use photos and preferences most. Taxi firms and builders use business accounts.
/ Try it in the demo
Open a client at Glow Beauty Rooms and look at their history, tags and photos.
/ Questions
Questions
Who can see customer photos?
You, your team and the customer the photo belongs to. Photos are taken with consent and stay off your website unless the customer agrees.
What happens when someone asks to be deleted?
You erase them properly from the admin. You don't need to delete their details booking by booking.
Can I bring my existing customer list?
Yes. See Switching for how to bring your list across.
Can a business pay on account?
Yes. Set them up as a business account and invoice them later.
Can my team see customer records?
Your team sees what their groups allow, such as photos of the people they see. You decide the rest under Team → Groups.
/ More features
Booking
Times from real hours, deposits, reminders and self-service changes.
Journeys
For taxi and chauffeur firms: fares, zones, bookings, flights, dispatch and drivers.
Jobs
For builders and trades: estimates, stages, variations, invoices, CIS and RAMS.
Website
Pages, a page builder with AI help, your current site brought across, on your own address.
Shop
Products, stock, barcodes, orders and subscriptions. Switch it off if you don’t sell.
Team
Hours, groups, a portal for each person, pay statements and the notification bell.
Know every customer before they sit down.
Start free. Every booking from day one builds the record.